Technical Support

COBOLworx Support Pricing

Flexible technical support options for individual developers, development teams, migration projects, and production COBOL environments.

Note: All prices shown are in U.S. Dollars (USD).

GnuCOBOL and GCC COBOL Developer Support

For individual developers and small teams using GnuCOBOL or GCC COBOL who need direct access to experienced COBOLworx support.

  • Email support during normal U.S. business hours
  • Private developer support channels
  • Access to support ticket tracking for issue reports and code attachments
Team Size   Monthly   Annual  
1–10 developers   $50 per developer   $500 per developer  
11–20 developers   $45 per developer   $450 per developer  
21–30 developers   $40 per developer   $400 per developer  
31+ developers   Pricing available on request

Objectway OBS Support

Support for Objectway Online Banking System customers when source-code customization or production issues require deeper COBOL expertise.

Plan Annual Price
Email Support $6,000
Critical Issue Support, 24×7×365 hotline $9,000

Migration Project Technical Support

For teams migrating existing applications from other COBOL platforms to GCC COBOL or GnuCOBOL.

Plan Annual Price
Email Support $20,000
Critical Issue Support, 24×7×365 hotline $30,000

Production Technical Support

Production support plans are intended for organizations running mission-critical COBOL applications in live environments.

Plan Annual Price
Production-level Support $60,000
Note: plan includes all developers in the organization

Production-level support clients may include developer coverage as part of their support plan.

GCC COBOL Bespoke Development

COBOLworx provides fixed-price, fixed-term bespoke development consulting for GCC COBOL and GnuCOBOL projects.

  • Compiler and runtime enhancements
  • Compatibility improvements
  • Platform-specific changes
  • Work scoped through a collaboratively developed statement of work

Changes to COBOL compiler code bases are contributed to the open source software project when appropriate and agreed as part of the project package.

Support Notes

  • All prices are in U.S. dollars.
  • Business-hours support is provided during normal U.S. business hours.
  • Critical support includes 24×7 emergency response.
  • Developer and team support service levels follow COBOLworx business-hour support terms.

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